Terms of Use

1. Operator and agreement

BubblFlow is operated by Richard France as an individual, using BubblFlow as the product name. The service address is 26 Hyrst Garth, Batley, WF17 7AD, United Kingdom.

By creating an account, accepting an invitation or using BubblFlow, you agree to these Terms of Use, the Acceptable Use Policy and the Privacy Policy. If you do not agree, do not use the service.

2. Free beta status

BubblFlow is currently provided as a free beta. No genuine payment collection or paid subscription is available. Free, Pro and Teams labels are used to preview future plans and to test feature entitlements. Beta access may be granted, changed or withdrawn manually.

Preview prices, feature limits, storage, AI allowances, plan names and availability are provisional and may change before commercial launch. A future paid service will require updated commercial terms, payment information and any consumer cancellation information required by law.

3. Eligibility and minimum age

You must be at least 16 years old to create or use a BubblFlow beta account. If the law in your location requires a higher minimum age, legal capacity or parent or guardian involvement, you must meet that requirement.

BubblFlow is not currently marketed to schools or children under 16. Education or school use will require separate safeguards and updated terms before it is offered.

4. Your account

• Provide accurate registration information and keep it reasonably current.
• Use a strong, unique password and keep login details confidential.
• Do not share an account where doing so would bypass plan, security or team controls.
• Tell BubblFlow support promptly if you suspect unauthorised access.
• You are responsible for activity carried out through your account unless caused by BubblFlow’s failure to use reasonable security.

We may require email verification, security checks or additional information before restoring access or processing sensitive account requests.

5. Your content and permissions

You retain ownership of intellectual-property rights you already hold in your projects, canvases, uploads and other user-created content.

You grant BubblFlow a worldwide, non-exclusive, royalty-free licence to host, copy, process, transmit, display, adapt technically, back up and otherwise use your content only as reasonably necessary to operate, secure, improve and support the service, provide features you request and comply with law. This licence ends when the content is deleted from active systems, subject to backups, shared-team content and legally retained records.

You confirm that you have the rights and permissions needed to upload and use the content, including personal information, images, trademarks and copyrighted material. You remain responsible for your content and for deciding what is appropriate to place in a shared workspace or send to an AI provider.

6. Teams, guests and shared workspaces

Team owners and administrators control membership, roles and access within their workspace. Team members and guests must follow the permissions assigned to them. A team owner may remove access, transfer responsibilities or manage team content.

Content created inside a team-owned project may remain with that team when an individual member leaves, is removed or deletes their personal account. Deleting a personal account does not require BubblFlow to delete content owned by another account or team. Attribution may be anonymised where appropriate.

Do not use BubblFlow teams to monitor, profile or control people unlawfully. You are responsible for giving collaborators any notices and obtaining any permissions required for information you place in the workspace.

7. AI-assisted features

AI features are optional and may send your prompt, recent AI conversation context and relevant canvas content to a third-party AI provider, currently Groq. Provider and model availability may change.

AI output is generated automatically and may be wrong, incomplete, biased, outdated or unsuitable. You must review output before relying on it. BubblFlow is not a substitute for professional legal, medical, financial, safety or other specialist advice, and AI output must not be used as the sole basis for high-impact decisions about another person.

Do not submit passwords, payment-card details, private API keys, highly confidential information, special-category personal information or another person’s private information unless you have a lawful basis and accept the processing involved.

8. Acceptable use

You must follow the Acceptable Use Policy. In particular, you must not use BubblFlow for illegal, abusive, infringing, fraudulent, harmful or security-compromising activity, or attempt to bypass access controls, plan limits, rate limits or service protections.

9. BubblFlow’s rights

BubblFlow and its underlying source code, interface, branding, original artwork, documentation and service design are owned by Richard France or used with permission. These terms do not transfer those rights to you.

You may not copy, resell, licence, remove branding from, reverse engineer or exploit the service except where expressly allowed by BubblFlow or where applicable law does not permit that restriction.

10. Feedback

Beta feedback is voluntary. You may keep using your underlying ideas, but you grant BubblFlow permission to use, adapt and incorporate feedback without payment or obligation, provided this does not transfer ownership of your separate user content.

11. Availability and changes

We aim to keep BubblFlow available and protect stored work, but beta services may contain defects, change without notice, experience interruptions or lose compatibility with older content. Keep independent copies of important material and do not use BubblFlow as the only storage location for critical information.

We may add, change, suspend or remove features; impose reasonable technical limits; perform maintenance; or discontinue the beta. Where practical, we will provide notice of material changes or closure and a reasonable opportunity to export accessible content.

12. Suspension and termination

We may restrict or suspend an account where reasonably necessary to protect users or the service, investigate suspected misuse, comply with law, enforce these terms or address a security risk. Serious or repeated violations may result in removal.

Where appropriate, we will explain the reason and provide a route to contact support. Immediate action may be taken where delay could create harm, unlawful activity, data loss or security risk.

13. Leaving BubblFlow and account deletion

You may schedule account deletion through User Settings. The account is deactivated and remains restorable for 30 days. After that period, eligible personal information and personally owned content will be deleted or anonymised through BubblFlow’s deletion process, subject to backups, shared-team ownership, legal obligations and security records.

Team owners must transfer ownership or archive or delete their team before deleting their personal account. A project created inside another person’s team may be transferred to that team owner rather than deleted, and retained contribution records may be anonymised. Previous team access is not automatically restored when a removed account is restored.

14. Third-party services and links

BubblFlow relies on hosting, email and AI providers and may link to independent websites. We are not responsible for third-party content, availability or separate terms and privacy practices, although we remain responsible for selecting and using processors as required by applicable data-protection law.

15. Beta disclaimer

BubblFlow is provided on an “as available” beta basis. To the extent permitted by law, we do not promise uninterrupted availability, error-free operation, permanent compatibility, or that AI output or user-created content is accurate or suitable for a particular purpose.

Nothing in these terms limits rights or remedies that cannot lawfully be excluded, including applicable consumer rights.

16. Liability

Nothing in these terms excludes or limits liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any other liability that cannot legally be excluded.

Subject to that, and to the extent permitted by law, BubblFlow is not responsible for indirect or consequential loss, loss of profit, loss of opportunity, or loss caused by relying on AI output, failing to keep an independent backup, third-party services, or content and actions controlled by other users.

Because the beta is currently free, any liability that can lawfully be limited will be limited to £100 in total for claims arising from use of the beta. This limit requires professional legal review before commercial launch and does not override mandatory rights in your country.

17. Governing law and disputes

These terms are governed by the law of England and Wales. The courts of England and Wales will have jurisdiction, except that consumers may retain mandatory rights to bring a claim in their home jurisdiction where applicable law provides that right.

Please contact BubblFlow support first so we can try to resolve a dispute informally.

18. Changes and future operator

We may update these terms as BubblFlow develops. Material changes will be highlighted through the service, the What’s New page, email or another reasonable method.

If BubblFlow later operates through a sole-trader business or limited company, rights and responsibilities relating to the service may be transferred to that operator. We will update the legal identity and notify users where required.